Retail FM covers a multitude of services across the South for a host of clients.
We start from the basics of simple repairs and general maintenance to advising clients on larger projects stemming from that initial visit pre-empting what will be needed to ensure a safe working environment.
We understand the need to act quickly and ensure store trading is not affected wherever possible.
Through this understanding, Lancer Scott has been able to demonstrate an enviable track record for our retail and commercial clients keeping them open, operational and most importantly – safe. We operate a 24/7 365 service with always someone just a call away ready to help.
Our regional coverage is vast, we cover a leaking pipe to a complete refurbishment, completing on average over 10,000 projects per year.
Steve manages the department and has a wealth of knowledge not only in the construction industry but specifically the RFM sector. He has strong relationships with all clients and they rely on him for support in all aspects of the firstname.lastname@example.org
Craig covers the Midlands for the division as well as being an account manager. He has vast knowledge of the Retail sector and has worked in it for the majority of his email@example.com
Simon runs a variety of accounts for the department and is always keen on raising our profile and landing new contacts for the team. He is always friendly and approachable with an eye for firstname.lastname@example.org
Steve runs the drainage division and you won’t meet another man who has better knowledge on it. He is enthusiastic and always ready to come to your aid when email@example.com
Jamie looks after our works in Devon and Cornwall. With a background of being on site himself he understands how to deliver projects in a timely and safe firstname.lastname@example.org
Steve leads the unrivalled delivery of customer service to the Coop. Having worked on the FM contract for several years Steve really understands the demands and impeccable expectations expected to delivery on our promise to the Coop.email@example.com
Steven plays an integral role within the Co-op contract, with several years experience working on the Co-op, he has an in-depth knowledge of the portfolio as well as being fully committed to the demands of a retail firstname.lastname@example.org
Adrian manages the Bristol City Council account and is extremely knowledgeable about the division. He understands exactly what is needed and ensures projects are delivered as requested every email@example.com
Louise manages the helpdesk with the day to day jobs as well as being the problem solver for the department. She assists with the financial aspects and ensures both the helpdesk and Project Managers are in the loop at all firstname.lastname@example.org
The helpdesk team are the key to smooth running of daily jobs; they manage the works from clients through to completion. They ensure everyone is up to date and provide an excellent service at all email@example.com
Built on trusted relationships we work with some of the UK’s leading brands. Providing a 24 hour 7 day a week reactive service.
80% of our business is repeat business.